Please let us know right away.

You can request the accommodation at any time — before you move in, or at any point during your tenancy. A request made after the animal is already in the home is still a valid request, and we will evaluate it.

Send the request through petscreening.com or directly to your property manager; either channel works, and there is no fee to make the request. If the animal is a service dog, we will only ask whether it is required because of a disability and what work or task it has been trained to perform. If it is a support animal and the disability is not obvious, we may ask for reliable documentation from a health care provider who knows you. We will respond within 10 days.

Once the accommodation is approved, the animal is not a pet: no pet rent, pet deposit, pet inspection fee, breed restriction or weight limit applies to it. You remain responsible for any damage the animal causes and for the ordinary rules on leash, noise and waste.