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FAQs

Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

I’m leaving but my roommate is going to stay. How does that work with my deposit?

If not everyone is moving out, and someone on the lease is staying, then the person leaving will need to submit a “Remove Tenant” form at our website (https://renteclipse.com/tenants/moveout/) The deposit will stay with the unit because the “Tenant” is defined in the lease as all the roommates combined. We can’t return a deposit unless all of the people living in the unit are leaving at the same time. The security deposit remains associated with the unit and the remaining Tenants. We will not return any portion of the security deposit to the Removed Tenant. It does not get refunded until everyone is out and we can inspect a vacant unit. Additionally, Eclipse Property Management will not hold the Removed Tenant responsible for damages to the unit and will hold Remaining Tenants responsible for any damage to the unit, even if caused by the Removed Tenant.

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