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FAQs

Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

What does it mean if a unit has a picture that says “pending approved applicant?”

If we have an applicant that has been approved for a property, the unit will have a photo showing that. You can still apply for this property, but you do so knowing that there is a pending approved applicant. The approved applicant may choose to move forward with a lease. If they do not we will continue to process applications for this property. Keep in mind, that we can always move your application to any available unit for 60 days from the date you applied.

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