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Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

What if I had been convicted of a crime? What if it was a minor charge? What if it was a major charge?

Because we look at all of the information provided in an application, criminal history is NOT an automatic denial! During the screening and processing of an application, we look at all of the information provided. The information is put into a scoring system and an algorithm generates a score. This score helps us to determine which applicants are approved. The algorithm is going to score the convictions based on severity, recency, and the nature of the crime. A lower score by the algorithm may cause an applicant to fall into the increased security deposit category. We will not look at convictions that are more than 5 years old.

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