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FAQs

Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

I already paid for a screening report. Do I have to buy another one?

No. If you have a portable tenant screening report completed within the last 30 days — covering name and address verification, rental history, credit, and criminal history — we’ll accept it at no charge, as long as you confirm in writing that nothing material has changed. Send it with your application and we’ll waive the application fee.

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