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Sign in to the tenant portal to pay now or schedule an upcoming payment.
Sign in to the portal, link your preferred financial account and schedule the payment to arrive by its due date.
If you are new to Eclipse Property Management and need help signing in, call us at 719.581.RENT.
Use Tenant Portal Login. If you can't get in, call 719.581.RENT and we will help you set it up. AppFolio also has step-by-step portal help.
Yes. In the portal you can set up recurring payments so you don't have to remember each month. Call us if you need help setting it up.
Paying from your bank account is free. Paying by credit card has a fee (see the notice below).
No. Pay from your bank account inside the portal instead. Rent goes into a trust account, and every deposit has to match a specific rent charge, so we can't accept transfers that don't start in the portal. More on why.
Yes. Mail checks or money orders to our Alamosa office: 609 Main St, Alamosa, CO 81101. All mail goes to Alamosa, including for Grand Junction homes.
Rent is due on the 1st of the month unless your lease says otherwise. Under Colorado law (C.R.S. 38-12-105), a late fee can't be charged until rent is at least 7 calendar days late, and it is limited to the greater of $50 or 5% of the past-due rent. Your lease shows the late fee for your rental. If you know you will be late, contact us right away.
A payment your bank returns is reversed, and it still has to be paid. It can cause late fees, and there is a $20 returned-payment fee. After two returned payments, we can only accept certified funds for that home.
Your property manager can walk you through your ledger. Book a time on the About page, or email operations@renteclipse.com.
To cover the cost of processing a credit or charge card transaction, and pursuant to section 5-2-212, Colorado Revised Statutes, a seller or lessor may impose a processing surcharge in an amount not to exceed the merchant discount fee that the seller or lessor incurs in processing the sales or lease transaction. A seller or lessor shall not impose a processing surcharge on payments made by use of cash, a check, or a debit card or redemption of a gift card.