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FAQs

Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

Can I refuse housing vouchers or set my own screening rules?

No. Source of income is a protected class in Colorado, so an applicant cannot be turned away for holding a voucher. The screening criteria are ours: one written standard, applied to every applicant alike, within the lookback and income limits the statute sets.

There is a narrow exemption for very small landlords, but it does not reach a professionally managed portfolio like this one.

This is worth taking seriously. Discrimination against a subsidy holder carries minimum damages of $5,000. If you have a concern about a specific applicant, tell us what it is — if it is a legitimate criterion applied to everyone, it is already in our standard.

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