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Home / FAQ / Owners / What is the 7% repair markup, and is there a cap?

    What is the 7% repair markup, and is there a cap?

    We add 7% of each vendor invoice for work on your property, capped at $70 per work order. That fee is how we are paid for running maintenance: taking the tenant's request, deciding how urgent it is, scheduling the vendor and tenant access, and checking the invoice before we pay it.

    Colorado's habitability law now sets short repair deadlines, as little as 24 hours to start work on a health or safety problem, and meeting them takes real staff time. Charging it as a markup means owners whose homes need more repairs carry more of that cost, and the $70 cap keeps it small on a large job. There is no separate maintenance coordination fee.