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Home / FAQ / Pets / Why do I have to pay to fill out a pet profile?

    Why do I have to pay to fill out a pet profile?

    The pet screening process is completed by a 3rd party, Petscreening.com, and they charge a fee for completing a pet profile for a pet. That fee is out of our control.

    There is no fee to request an accommodation for an assistance animal. If you are requesting a service animal or a support animal because of a disability, use the assistance animal option in PetScreening, which is free — or send the request directly to your property manager instead. We never charge to review an accommodation request.