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Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

Why did my pet get a 3 paw score, they are so small and well behaved. has a proprietary system for giving the paw rating so you would have to reach out to them for more information. However, usually the issue is when an applicant does not answer each question, or does not specifically type out each vaccine and only uploads the photo of the records.

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