Yes. Assistance animals — both service animals and support animals — are not pets. No pet rent, pet deposit, pet inspection fee, breed restriction or weight limit applies to an approved assistance animal.

There are two kinds of assistance animal. A service animal is a dog trained to do work or perform a task for a person with a disability. A support animal, including an emotional support animal, is an animal that provides disability-related support without task training. They are handled a little differently, so both are covered below.

If your animal is a dog that is trained to do work or perform a task related to a disability, we may only ask two things: whether the animal is required because of a disability, and what work or task it has been trained to perform. We will not ask for documentation or medical records for a service dog.

If your animal is a support or emotional support animal and the disability is not obvious, we may ask for reliable documentation from a health care provider who knows you, confirming the disability and the need for the animal. We will not ask for your diagnosis or your medical records.

You can submit the request through petscreening.com or send it directly to your property manager — either channel works. There is no charge to request an accommodation, and we will respond within 10 days.

You may make this request at any time, before or during your tenancy.