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FAQs

Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

I have a maintenance request, what do I do?

There are several methods to submit a maintenance request:

Online – After activating your tenant portal you can make maintenance requests online. Contact our office for assistance setting up your tenant portal.

During working hours – Either call us or come in and make a maintenance request.

Non-working hours – If the problem is an emergency, please call 719.581.RENT and select the option to put in a new service request to reach our after-hours call center.

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