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Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

I have a maintenance request, what do I do?

There are several methods to submit a maintenance request:

Online – After activating your tenant portal you can make maintenance requests online. Contact our office for assistance setting up your tenant portal. You will need to make sure to set up a portal with our maintenance software, Property Meld. Keep in mind this is a separate platform from where you pay your rent! Visit: for more information!

During working hours – Either call us or come in and go online to make a request.

Non-working hours or Emergencies – Please call 719.581.RENT and select the option to put in a new service request to reach our after-hours call center.

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