Current Tenants
- How do I get help understanding my tenant ledger?
- Can I paint my unit?
- Can I hang things on the wall?
- What do I do if I have a maintenance emergency?
- Can you explain the filter program to me?
- How do I make changes to my lease if I am adding a Spouse, Partner, friend, child and or pet.
- Why am I paying for filters if they aren’t sending them to me?
- How can I pay my rent?
- A friend wants to move in and become a roommate, what do I do?
- I need to add someone to the lease, how do I do that?
- A roommate is moving out, what do we need to do?
- I have a maintenance request, what do I do?
- What are the late fees if I pay my rent late?
- What happens if my rent check or online payment gets returned?
- Do I need renters insurance?
- I’m on the renters insurance program through the RBP with Eclipse, what does that include?
- Where do I get renters insurance?
- I want to get a pet, what do I do?
- I want to get satellite tv, can I?
- My lease is almost up, but I want to stay, what do I do?
- I must get the carpets professionally cleaned, who do I call?
- I must get the unit professionally cleaned, who do I call?
- How do I follow-up on a maintenance request?
- I’m leaving but my roommate is going to stay. How does that work with my deposit?
- I have been told that I need a Lease Modification. What is the cost of a Lease Modification?
- I would like to pay rent using an ACH (Automated Clearing House) transaction initiated from my bank account and directly deposited into Eclipse’s bank account, how do I do that?
- My lease says no pets are allowed but I violated my lease and have/had a pet, what do I do now?
- I now have a Service Animal but I didn’t tell my Property Manager yet, what do I do now?
- How does Eclipse Property Management handle Move-In Inspections?
- I’m breaking my lease early with an Early Termination of Lease. Can I list the property for rent myself on Facebook, Craigslist, Zillow, or a similar site?
- What is the resident benefit package?
- Where do i upload my insurance info?
- My lease is almost up and I don’t want to renew for another year, but I do want to extend my lease for a month or two, what do I need to do?
- I know there are many things I can be charged for. Is there a complete list of all possible tenant fees & charges?
- I have questions about my Resident Benefit Package (RBP), who should I contact?
- Can I sublease (sublet) or let someone take over my lease?