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Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

What do I do if I have a maintenance emergency?

If it is an emergency, or damage is occurring, call 719-581-RENT and select the option to put in a new work order. We have an after hours answering service that will help you!
Work orders submitted through the tenant portal are processed within 2 work days and then a vendor is dispatched. Depending on their schedule, it could be a few days after dispatching before the vendor is able to complete the repair.

The more information you can provide, the better we will be able to help you. Please provide details, troubleshooting you have done, and any helpful photos of the problem.

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