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FAQs

Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

What happens if my rent check or online payment gets returned?

A payment that was returned by your bank will be reversed. This is often referred to as a “bounced check” or NSF (Non-Sufficient Funds). The reversed payment could cause late fees to be applied to your account. An NSF fee of $20 will be charged to your account. The returned payment will still have to be paid. After two checks or online payments have been returned for non-sufficient funds, only certified funds will be accepted for that unit.

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