Home / Owner Center / You Signed With Eclipse. Now What?
new owners
What we need from you, what we do next, and when the first rent reaches your bank.
Most new owners are not paid in full in the first month, and some are not paid at all until the second or third. Nothing is wrong. Here is where the first rent goes:
After that it settles down. Try your own numbers below.
We email you the New Property Worksheet. The sooner these come back, the sooner we can start.
Already have a tenant? We also need their contact information, lease, payment history, inspection reports and security deposit.
We put the home into our systems, open your Owner Portal, set up payments to your bank, set up utility and vendor billing, and collect leases, records and deposits from you or your last manager.
We go over what the home needs before it is listed and agree on the rent with you. You approve the starting rent in writing before we list it. Then we take photos, list it, show it, screen applicants and sign the lease.
Any single repair over $2,000 needs your approval first.
Your tenant's lease stays as it is. We introduce ourselves, set the tenant up to pay rent and request repairs online, and tell them in writing who holds their security deposit. Deposits you hold come to us within 10 business days of the start date.
Your statement posts to the Owner Portal on the first or second business day of the next month. It shows every dollar in and out, with the invoices.
Change anything on the left. The chart shows where each month's rent goes and what reaches you.
| Month 1 | Month 2 | Month 3 | Month 4 |
|---|
How we figure it: month 1 is the first full month of rent. One-time fees are setup, plus leasing and advertising when we place the tenant. The repair markup is 7% of outside vendor invoices, up to $70 per work order, and this chart treats getting the home ready as one work order. The management fee is the plan's percentage of rent or its monthly minimum, whichever is more. The chart assumes the tenant pays in full and on time, moves in on the 1st, and that months 2 to 4 have no repairs. If your tenant moves in partway through a month, the first rent is for part of a month. This is an estimate to help you plan. Your agreement and your statements are what count.
Rent comes in on the 1st, bills are paid during the month, and you are paid on or around the last business day.
Current owners: send it through Owner Help and your property manager will answer. Not signed yet? Chuck Kelley, our Broker/Owner, will walk you through it.
