Home / Owner Center / How the Money Moves
for owners
What happens to the rent between your tenant's bank and yours: the dates, what comes out first, and when we ask before we spend.
Every month follows the same five steps.
Here is a normal month for one home on our Landlord plan: 12% management fee, rent of $1,800, and one plumbing repair that costs 10% of the rent, $180.
In a month with no repairs, this owner would receive $1,584.
This is an example, not a promise. Your rent, repairs and bills will be different, and your plan may be too. See every fee on our pricing page.
Per unit, up to five units. Your agreement states your exact amount. It is your money, held in our trust account, and it comes back to you when management ends.
For any single repair or maintenance item expected to cost more than this, unless your agreement sets a different amount.
On each outside vendor invoice, capped at $70 per work order. A $180 repair adds $12.60. A $5,000 repair adds $70.
On the Landlord plan: a share of the rent we collect, or the monthly minimum per unit, whichever is more. The minimum applies while a unit is empty.
On or around the last business day of the month, by electronic deposit to your bank.
A year-end summary statement for your taxes, and a Form 1099 when the law requires one.
We get your approval before any single repair expected to cost more than your maintenance limit.
The exception is a repair Colorado law makes urgent. When a problem affects whether the home is livable, such as no heat, no water or a gas leak, work has to start within 24 hours. Other livability problems have 72 hours. Those deadlines are too short to wait for a callback, so we handle those repairs right away and tell you afterward.
When we do ask, we ask by email, text or the Owner Portal and say when we need an answer. If we have not heard back in two business days, we make the call for you.
The reserve does two jobs. It pays bills for the home as they come due. And it covers a tenant payment that bounces or gets reversed after we have already paid you.
Without it, that shortfall would come out of other owners' money, which Colorado law does not allow. So the reserve is filled before the first payout.
You can fund it yourself within 30 days of signing, or we can fill it from the first rent we collect. See what that does to your first few payments.
More answers: How and when do I get paid? · Why do you hold a reserve? · When will you call me before a repair? · What is the 7% repair markup?
See what the first few months look like, and why the first payment is usually small.
