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FAQs

Get Answers to Your Questions

The answers to these questions are general answers that apply to most of our customers.  However, these answers are superseded by any lease or contract and we recommend you check your lease for specifics.

Why do I have to pay to fill out a pet profile?

The pet screening process is completed by a 3rd party, Petscreening.com and they charge a fee for completing a pet profile. This is completely out of our control.

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