Home / Owner Center / Rent Collection
for owners
How your tenant pays, where the money is held, what happens when a payment is late or bounces, and when it reaches you.
The rent follows the same path every month.
Colorado law says when a late fee can start and caps how much it can be. Your tenant's lease states the fee.
Late-rent follow-up, payment plans and returned payments are paid for by the fees the tenant owes under the lease, when collected. If a fee is not collected, you owe nothing for that work.
A returned payment is reversed and still has to be paid. After two returned payments, we accept only certified funds for that home.
Per unit, up to five units. It covers a tenant payment that is reversed after we have already paid you.
Tenants cannot transfer money straight into our trust account. Each payment comes through the portal and is tied to a tenant and a charge, as trust accounting rules require.
The management fee is 12% of rent collected or this minimum per unit, whichever is more. The minimum applies when a tenant is behind.
Amounts shown are for our Landlord plan. See the other plans on our pricing page.
Eclipse charges tenants only the fees the lease and Colorado law allow, even if an owner asks otherwise. The fees that apply to your home are the ones in its lease.
Landlord plan owners can add SureVestor Landlord Protection Insurance. Its coverage includes loss of rent. It is optional, not part of the management fee, and SureVestor sets the terms.
More answers: How and when do I get paid? · Why do you hold a reserve? · How the money moves · All owner questions
Other parts of the job: Maintenance and repairs · Tenant screening · Accounting and owner reports · Marketing and leasing
Tell us where it is. Chuck Kelley, our Broker/Owner, will look at it and tell you what he sees. No obligation.
